Hi, Having issues with your laptop not detecting your itel device well not to worry,its a driver problem.this guide will put you through,
Requirements [Links provided below the Guide]:
Disable driver signature Enforcement if using Windows 8,8.1 or 10(Compulsary before proceeding)Spreadtrum Drivers
ADB Setup
SCI Android USB Drivers
Spreadtrum Device
Guide:
1. Unzip all downloaded zip files to get their content.2. In Windows, go to Control Panel and open Device Manager
3. Click any of the device groups (any of the items on the list) you see there, then from Action menu at the top, select Add legacy hardware.
4. The Add hardware wizard will be launched, click Next
5. Select Install the hardware that I manually select from a list (Advanced) and click Next
6. Click Have Disk..
7. Click Browse... and locate your driver's .inf file is, then select it (Spreadtrum Drivers > SciU2S > x86/x64 for 32bit/64bit PC respectively > driver > SciU2S.inf)
8. Click Open and OK. You will see the drivers listed
9. Select your driver (SCI Android USB2Serial) then click Next
9b. Click Next
10. Click Finish
10b. Your drivers should now appear on the list. Repeat the procedure for Spreadtrum Drivers > google-usb_driver > android_winusb.inf
11. Go to C: / Users/your-user-directory/.android/adb_usb.ini and open with any text editor like notepad or notepad++
12. Add the following on a new line:
0x1782
13. Connect the phone to PC without battery inside (switched off is fine if battery is not removable) and Windows will install some additional drivers.
DL Links:
Spreadtrum Drivers: LinkADB Setup: Link
SCI Android USB Drivers: Link
adb_usb.ini File: Link
Notepad++ 6.8.8: Link
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